Contact styling, wedding & event hire team Geelong | Ballarat | Melbourne

IS THERE A MINIMUM ORDER?

MINIMUM HIRE ORDER FOR DELIVERY: $2,000 plus delivery (peak season Oct- April) $1,000 (low season May- September)
MINIMUM HIRE ORDER FOR PICK UP: $500 (peak season Oct- April) $200 (low season May- September April)

HOW FAR WILL ELDERBERRY EVENT HIRE TRAVEL?

We love to travel – During high season (1st October 1st – 30th April) we will travel 150km from our office in Corio and during off season (1st May 1st – 30th September) please send us an enquiry if further than 150km.

WHAT TYPE OF VEHICLE DO I NEED TO PICK UP MY ORDER FROM YOUR WAREHOUSE?

To pick up your order from our warehouse you will need an enclosed vehicle.  A truck or van, no utes or trailers.

HOW DO I CONFIRM AND PAY FOR MY ORDER?

To confirm your order, we require a signed copy of our terms and conditions and a 20% non-refundable deposit. Payment information is detailed on our quotes.

CAN I CHANGE MY ORDER?

Yes, however we do not permit cancellations or reductions more than 20% after formal booking has taken place. If a marquee is included in your confirmed booking and you would like to cancel it, a full cancellation fee for the marquee hire will apply.

WHAT IS YOUR CANCELLATION OR REFUND POLICY?

We understand events can change and there may be a need to cancel your event, the following cancellation terms apply:
– Cancellation 30 days prior – deposit will be forfeited
– Cancellation between 30 days – 15 days prior will incur 50% cancellation fee
– Cancellation 14 days or less, full payment (100%) is required of your booking

DO I HAVE TO PAY A BOND?

Yes, we require 10% of the total hire cost in a bond payment with a minimum bond amount of $200 for tableware/styling/décor to guarantee protection from weather, loss, or damage. We pre-authorise this amount so we will need a valid credit card with funds available.

 

 

Contact us

Geelong & Ballarat
6 Kambouris Court
Corio
,
VIC
3214
03 5218 1150
  • Business Hours
  • Monday - Friday8:30am – 4:30pm